Patient Financial Services and Patient Access - PRMPT

IRM's Professional Revenue Management Program Training (PRMPT) is a comprehensive education program for Patient Access/Registration and Patient Financial Services healthcare executives and professionals. Focus areas include financial impact, technical skills, and professional development.

PRMPT provides the tools and skills to improve your process efficiency and bottom line. Additional features of this program include established competency and compliance standards, process improvement initiatives, and self-paced advancement and individual leadership growth.

The main focus of PRMPT education programs is to create high-functioning organizations by:

• Enhancing communication
• Improving customer services
• Improving employee satisfaction and retention
• Improving revenue capture processes and procedures
• Training/cross-training within departments
• Decreasing re-work and backlogs
• Improving guidelines and measurements for performance assessments
• Implementing organizational development plans
• Improving knowledge sharing between departments

PRMPT will expand your staff's abilities to:

• Correctly identify payment sources
• Maximize POS collections
• Excel at customer service in a difficult environment
• Understand complex reimbursement contracts
• Calculate expected payer payment and patient responsibility
• Maintain regulatory compliance (federal and state)

If you would like more information on how IRM's PRMPT professionals can assist you, or to request pricing on education programs for your facility, please contact us at 760.448.1025.