Best Practice

Day Egusquiza
President, AR SYSTEMS, INC.

Day brings more than 30 years experience in health care reimbursement, hospital business office operations, contracting, and compliance implementation. Additionally, her experience includes eight years as a director of a Physician Medical Management billing service and, most recently, the completion of an integrated business office between a hospital and a large physician clinic. She has been an entrepreneur in hospital and physician practice accounts receivable management and a leader in redesigning numerous organizations. Her work includes providing guidance as a compliance and APC educator while providing operational insight on the revenue cycle impacts of RAC/Medicare Recovery Audit Contractors. Additionally, she has been instrumental in researching and preparing national education on the impact of the Prescription Drug Benefit. Day’s strength is her ability to ‘operationalize’ complex regulations into teachable components.

Ms Egusquiza is a nationally recognized speaker on continuous quality improvement, benchmarking, redesigning reimbursement systems, and implementing an operational focus of compliance - both in hospitals and practices. She has been on the AAHAM National Advisory Council, HFMA National Advisory Council, served as a past president of the Idaho HFMA Chapter, and recently received the Lifetime Achievement Award. She has been highlighted in JCAHO’s Six Hospitals in Search of Excellence, Zimmerman’s Receivable Report, HFMA’s HFM and Patient Account, AHIA Prospective, and numerous healthcare newsletters along with being a contributing author to 2006 Health Law and Compliance Update. She received the Idaho Hospital Association “Distinguished Service Award” for her legislative work and training on new indigent law. Attendees at HFMA’s ANI rated her in the top 25% each year she presented, which earned her the “Distinguished Speaker” award.

Day’s greatest accomplishes are her four wonderful children and her eight fabulous grandchildren. What makes her unique? She has been in the trenches with us!

Brad Nieder, M.D.
The Healthy Humorist®

Some call him the Funny Doctor. Some call him the Phunny Physician™. Still others call him Ethyl. To most, though, he’s known as The Healthy Humorist®. He’s Brad Nieder, M.D., a hilarious doctor, speaker and comedian who entertains, inspires and enlightens audiences across the country with his unique blend of healthcare humor and wellness advice.

After all, laughter is the best medicine. Well, okay, maybe penicillin is better. And aspirin is good, too. Come to think of it, morphine’s got to make the list. But laughter is still quite effective at reducing stress, managing pain, and boosting the immune system. In the workplace it can enhance communication, aid creativity, and improve productivity. And when Dr. Brad speaks, it’s contagious!

How does one come to blend healthcare and humor as a professional speaker? Just prior to going off to college, Brad discovered improvisational comedy. So while a freshman at Stanford University, he became a founding member of the SIMPS improv comedy troupe. During medical school at the University of Colorado, Brad frequently performed standup comedy throughout Denver for both live audiences…and cadavers. He then took his unique style to the East Coast when he went to the Medical College of Virginia for his residency training. He still traverses the country, but he once again lives in Denver, a general practitioner who some would say is a specialist in Healthy Humor™!